Refund Policy
At Tom Barton Sports, we strive to provide you with exceptional service and products. We understand that, at times, you may need to request a refund for a purchase made on our website. Please review our Refund Policy below for details on our refund process.
1. Eligibility for Refund
We offer refunds for eligible products and services under the following conditions:
- Cancellation of Services: If you wish to cancel a service you’ve subscribed to, please review our Cancellation Policy below for details on eligibility and timelines.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Send an email to TomBartonSports@gmail.com with your order number and a detailed explanation of the reason for your refund request.
- Approval: Our team will review your request and determine if it meets our eligibility criteria. If approved, we will initiate the refund process.
3. Refund Process
- Credit Card Payments: Refunds for payments made via credit card will be credited back to the original payment method within 10 business days, depending on your financial institution.
- PayPal Payments: If you made your payment through PayPal, your refund will be processed to your PayPal account within 10 business days.
4. Non-Refundable Items
Please note that certain items and services may not be eligible for refunds. These may include but are not limited to:
- Services that have already been rendered and completed.
Cancellation Policy
1. Cancellation of Services
If you wish to cancel a service you’ve subscribed to, please follow these guidelines:
- Cancellation Period: You may cancel your membership at any time and request a full refund. Depending upon the services delivered in that time we will make a determination on the refund amount.
- Contact Us: Send an email to TomBartonSports@gmail.com with your cancellation request, including your order or subscription details.
2. Refund for Cancellation
If you cancel a service within the specified cancellation period, you may be eligible for a refund as per our Refund Policy. Refunds will be processed in accordance with the refund process outlined in our Refund Policy section.
3. Cancellation After the Cancellation Period
Cancellation requests made after the specified cancellation period may not be eligible for a refund. In such cases, we may offer alternatives such as credit towards future services or other accommodations.
Contact Us
If you have any questions or concerns regarding our Refund Policy or Cancellation Policy, please contact our customer support team at TomBartonSports@gmail.com. We are here to assist you and provide further clarification on our policies.